Returns & Exchanges
At Kali Uchis Official Store, we want you to love your purchase as much as the music. If you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it firmly to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing